Privacy policy

Hemnhue Private Limited Last Updated: September 6, 2026

1. Introduction

Hemnhue Private Limited ("Hemnhue," "we," "us," or "our"), based in Patna, Bihar, India, is committed to protecting the privacy of visitors to our website (hemnhue.com), our social media pages, and customers who purchase our products or services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with us.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website or services.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information You Provide to Us

  • Name, email address, phone number, and shipping/billing address

  • Payment information (processed securely through third-party payment gateways; we do not store full card details)

  • Account login credentials, if you create an account

  • Order history and purchase preferences

  • Information you provide when contacting customer support, filling out forms, or subscribing to newsletters

  • Information submitted for custom design or collaboration requests

b. Information Collected Automatically

  • IP address, browser type, device information, and operating system

  • Pages visited, time spent on the site, and referring URLs

  • Cookies and similar tracking technologies (see Section 6)

c. Information from Third Parties

  • Information from social media platforms (e.g., Instagram, Facebook) if you interact with our pages or use social login

  • Information from payment processors, shipping partners, or marketing/analytics providers

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders, including payment processing and delivery

  • Create and manage your account

  • Communicate with you about orders, promotions, new collections, and limited drops

  • Respond to customer service inquiries

  • Improve our website, products, and services

  • Send marketing communications (with your consent, where required by law)

  • Detect and prevent fraud, unauthorized transactions, and other illegal activities

  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Payment gateways, logistics and shipping partners, IT and hosting providers, and marketing platforms who help us operate our business.

  • Artisan Partners and Manufacturing Partners: Limited operational data where necessary to fulfill custom or bespoke orders.

  • Legal and Regulatory Authorities: Where required by law, court order, or governmental request.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and transaction records may be retained longer to meet tax and accounting requirements under Indian law.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and cart items

  • Analyze site traffic and user behavior

  • Deliver personalized content and advertisements

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website, such as checkout functionality.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on applicable law, you may have the right to:

  • Access, correct, or update your personal information

  • Request deletion of your personal information

  • Opt out of marketing communications at any time (via the unsubscribe link in our emails or by contacting us directly)

  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details in Section 12.

9. Children's Privacy

Our products and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and payment processors. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Hemnhue Private Limited Patna, Bihar, India Phone: +91-7643001804 Email: hemnhue01@gmail.com Website: hemnhue.com Instagram & Facebook: @hemnhueofficial



This document is provided as a general template and does not constitute legal advice. We recommend having this policy reviewed by a qualified legal professional familiar with Indian data protection law (including the Digital Personal Data Protection Act, 2023) and any other jurisdictions in which you operate, to ensure full compliance before publishing it on your website.